Refunds are only applicable in cases where services are not delivered or technical issues prevent activation.
The following are non-refundable:
To request a refund, customers must contact support with valid order details. All refund requests are reviewed within 3–5 working days.
Since all services are digital, returns are not possible once the service has been delivered or activated.
Refund requests and support handling are processed during:
09:00 AM – 05:00 PM (Monday to Friday)
All services are delivered digitally via email. No physical goods are shipped or delivered.